/* LUMI — Cinecriar. Tokens from the supplied screen library. Fonts served locally. */
@font-face{font-family:Anton;src:url('fonts/Anton-Regular.ttf') format('truetype');font-weight:400;font-display:swap}
@font-face{font-family:'DM Sans';src:url('fonts/DM-Sans.ttf') format('truetype');font-weight:100 1000;font-display:swap}
:root{--red:#e5242a;--red-dark:#c81d23;--dark:#151716;--ink:#151716;--grey:#5a605d;--line:#dfe4e1;--mist:#f1f3f2;--bg:#fff;--white:#fff;font-family:'DM Sans',sans-serif;color:var(--ink);font-synthesis:none}
*{box-sizing:border-box}body{margin:0;font-size:14px;line-height:1.5}button,input,textarea,select{font:inherit;color:inherit}button,a,input,textarea,select{-webkit-tap-highlight-color:transparent}button{cursor:pointer}button:disabled{opacity:.5;cursor:not-allowed}[hidden]{display:none!important}a{color:var(--red)}svg.icon{width:20px;height:20px;flex-shrink:0;fill:none;stroke:currentColor;stroke-width:1.7;stroke-linecap:round;stroke-linejoin:round}button:focus-visible,a:focus-visible{outline:3px solid var(--red);outline-offset:3px}h1,h2,h3,p{margin-top:0}h1,h2{font-family:Anton,sans-serif;font-weight:400;letter-spacing:-.015em;line-height:1.14}h3{font-size:18px;line-height:1.35;letter-spacing:-.025em;margin-bottom:20px}p{line-height:1.65}small{font-size:12px}.muted{color:var(--grey)}.eyebrow{color:var(--grey);font-size:12px;font-weight:500;margin-bottom:10px}.grow{flex:1;min-width:0}
label{display:flex;flex-direction:column;gap:8px;font-size:13px;font-weight:650;margin-bottom:20px}input,textarea,select{width:100%;min-width:0;background:#fff;border:1px solid var(--line);border-radius:12px;padding:13px 15px;outline:none;font-weight:400}input:focus,textarea:focus,select:focus{border-color:var(--red);box-shadow:0 0 0 3px #e5242a12}textarea{resize:vertical}input::placeholder,textarea::placeholder{color:#858b87}.button{min-height:46px;display:inline-flex;align-items:center;justify-content:center;gap:8px;padding:12px 21px;border:1px solid transparent;border-radius:999px;font-size:14px;font-weight:700;text-decoration:none;transition:background .15s}.primary{background:var(--red);color:#fff}.primary:hover{background:var(--red-dark)}.secondary{background:#ecefed;color:var(--ink)}.secondary:hover{background:#dfe4e1}.dark-button{background:var(--dark);color:#fff}.dark-button:hover{background:#303330}.full{width:100%}.text-button{border:0;background:none;color:var(--red);padding:0;font-weight:650;text-align:left;text-decoration:none;font-size:13px}.text-button:hover{text-decoration:underline}.brand-mark{display:grid;place-items:center;width:40px;height:40px;background:var(--red);color:#fff;font-family:Anton;font-size:27px;border-radius:12px}.wordmark{display:flex;align-items:center;gap:10px;color:#fff}.wordmark b{font:400 34px/1 Anton,sans-serif;letter-spacing:-.03em}.wordmark i{background:var(--red);width:8px;height:8px;border-radius:50%;display:block}.wordmark small{font-size:12px;color:#969d98;white-space:nowrap}
.layout{display:grid;grid-template-columns:252px minmax(0,1fr);min-height:100dvh}.sidebar{position:sticky;top:0;height:100dvh;padding:30px 16px 20px;background:var(--dark);color:#fff;display:flex;flex-direction:column;overflow-y:auto}.s-brand{padding:3px 12px 38px}.s-brand>.brand-mark{display:none}.side-group{display:none}.sidebar nav{display:grid;gap:4px}.sidebar nav button{display:flex;align-items:center;gap:12px;min-height:46px;padding:12px 14px;border:0;border-radius:14px;background:none;color:#abb2ad;text-align:left;font-size:14px;font-weight:550}.sidebar nav button:hover{background:#242724;color:#fff}.sidebar nav button.active{background:#2b2e2b;color:white;font-weight:700}.sidebar nav button.active .icon{color:#ff4a50}.sidebar nav button[data-page=knowledge]{margin-left:22px;font-size:12px;min-height:38px;border-left:1px solid #353935;border-radius:0 12px 12px 0}.sidebar nav button[data-page=knowledge] .icon{width:16px}.side-bottom{margin-top:auto;padding-top:30px}.org-summary{display:flex;align-items:center;gap:10px;background:#242724;padding:13px 10px;border-radius:16px}.org-initials{display:grid;place-items:center;border-radius:10px;background:#fff;color:var(--ink);width:34px;height:36px;flex-shrink:0;font-size:12px;font-weight:700}.org-summary strong{display:block;font-size:12px}.org-summary small{color:#959d97;font-size:11px}.side-bottom #logout{background:none;border:0;color:#afb6b0;font-size:12px;margin-top:17px;padding:0 10px}.main{min-width:0}.topbar{height:74px;display:flex;align-items:center;justify-content:space-between;gap:20px;padding:0 36px;border-bottom:1px solid var(--line);background:white}.top-context{min-width:0}.org-label{display:flex;align-items:center;gap:10px;border:1px solid var(--line);border-radius:99px;padding:10px 16px;font-size:13px;font-weight:650}.topbar h1{display:none}.top-actions{display:flex;align-items:center;gap:20px}.top-actions select{max-width:250px;border-radius:99px;font-size:12px;padding:10px 14px}.account{display:flex;align-items:center;gap:10px;white-space:nowrap}.avatar{width:38px;height:38px;background:var(--dark);color:white;border-radius:50%;display:grid;place-items:center;font-size:12px;font-weight:700}.account-copy{display:grid;font-size:13px;font-weight:650}.account-copy small{color:var(--grey);font-weight:400;font-size:11px}.content{padding:36px;max-width:1600px;margin:auto}.page-intro{margin-bottom:30px}.page-intro h2{font-size:48px;text-transform:uppercase;margin:5px 0 10px}.page-intro p{margin-bottom:0;color:var(--grey);max-width:800px;font-size:15px}.page-intro .eyebrow{font-size:13px;margin-bottom:8px}.overview-intro{display:flex;align-items:center;justify-content:space-between;gap:20px}.overview-intro h2{font-size:54px}.overview-intro .button{flex-shrink:0}.welcome-banner{background:var(--dark);color:#fff;padding:25px 28px;display:flex;align-items:center;gap:22px;border-radius:24px;margin-bottom:22px}.queue-orb{height:48px;width:48px;flex-shrink:0;background:#303330;border-radius:50%;display:grid;place-items:center;color:#fff}.queue-orb.alert-orb{color:#ffbcbd}.welcome-banner h3{color:#fff;margin:0 0 6px;font-size:18px}.welcome-banner p{color:#b8c0ba;font-size:13px;margin:0}.welcome-banner .button{margin-left:auto;white-space:nowrap;background:#fff;color:var(--ink)}.stats{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:16px;margin-bottom:26px}.stat{background:var(--mist);border-radius:24px;padding:22px 24px}.stat span{font-size:13px;color:var(--grey);display:block}.stat b{display:block;font:400 50px/1.2 Anton;margin:12px 0}.stat small{color:var(--grey);font-size:11px}.stat.attention b{color:var(--red)}.card{border:1px solid var(--line);border-radius:24px;padding:25px;min-width:0;background:white}.content>.card+.card,.content>.columns+.card,.content>.two-cards+.card{margin-top:24px}.card-top{display:flex;align-items:center;justify-content:space-between;gap:12px;margin-bottom:20px}.card-top h3{margin:0}.card-top .eyebrow{margin:0 0 6px}.two-cards,.columns{display:grid;grid-template-columns:1.2fr 1fr;gap:24px}.mini-row{display:flex;align-items:center;justify-content:space-between;gap:12px;padding:17px 0;border-bottom:1px solid var(--line)}.mini-row:last-child{border:0}.mini-row small{display:block;color:var(--grey);margin-top:4px}.chip,.status{display:inline-flex;align-items:center;gap:5px;border-radius:99px;background:var(--mist);padding:5px 10px;font-size:11px;font-weight:650;white-space:nowrap}.status:before{content:'';width:6px;height:6px;border-radius:50%;background:currentColor}.status.ai,.status.published,.status.active{background:#e2f4e9;color:#207a47}.status.waiting_human,.status.draft{background:#fff0d3;color:#92600c}.status.human{background:#e8eff9;color:#345d93}.status.closed{background:var(--mist);color:var(--grey)}.contact-avatar{width:38px;height:38px;flex:0 0 38px;display:grid;place-items:center;background:#e9ede9;color:#46544a;border-radius:50%;font-weight:650;font-size:12px}.progress-track{height:7px;background:var(--mist);border-radius:99px;overflow:hidden}.progress-track>span{display:block;height:100%;border-radius:99px;background:var(--red)}.onboarding-step{display:flex;align-items:center;gap:13px;padding:18px 0;width:100%;background:none;border:0;border-bottom:1px solid var(--line);text-align:left}.onboarding-step:last-child{border:0;padding-bottom:0}.onboarding-step small{display:block;color:var(--grey);margin-top:4px}.step-number{display:grid;place-items:center;width:30px;height:30px;border:1px solid var(--line);border-radius:50%;flex-shrink:0;font-size:11px}.step-number.done{background:#e2f4e9;color:#207a47;border:0}.step-arrow{margin-left:auto}.empty{padding:55px 24px;text-align:center;color:var(--grey)}.empty h3{color:var(--ink);margin-bottom:8px}.empty p{max-width:370px;margin:8px auto 18px;font-size:13px}.empty.compact{padding:25px 10px}.empty-icon{display:inline-grid;place-items:center;width:48px;height:48px;border:1px solid var(--line);border-radius:14px;margin-bottom:15px;font-size:24px}.channel-line .channel-icon{width:36px;height:36px;border-radius:50%;background:var(--mist);display:grid;place-items:center}.channel-line small{font-size:11px}.report-row{padding:18px 0}.report-row>div:first-child{display:flex;justify-content:space-between;gap:12px;margin-bottom:12px}
.form-grid,.grid-2{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:0 18px}.unit-grid{display:grid;grid-template-columns:repeat(auto-fill,minmax(230px,1fr));gap:16px}.unit-card{border:1px solid var(--line);border-radius:20px;padding:22px;display:flex;align-items:flex-start;flex-direction:column;gap:10px}.unit-card .symbol{width:46px;height:46px;border-radius:14px;background:var(--mist);display:grid;place-items:center;font-size:24px}.unit-card strong{font-size:16px}.unit-card small,.unit-meta{font-size:12px;color:var(--grey)}.unit-card .text-button{margin-top:12px}.faq-list{display:grid;gap:12px}.faq-item{border:1px solid var(--line);border-radius:19px;padding:20px}.faq-title{display:flex;justify-content:space-between;gap:12px;align-items:flex-start}.faq-title strong{font-size:15px}.faq-item small{display:block;color:var(--grey);margin:9px 0}.faq-item p{white-space:pre-wrap;overflow-wrap:anywhere;font-size:13px;color:var(--grey);margin:12px 0}.knowledge-columns{grid-template-columns:minmax(0,1.65fr) minmax(300px,1fr);align-items:start}.knowledge-columns>.card:first-child{border:0;padding:0}.knowledge-tools{display:flex;gap:10px;margin:0 0 22px;align-items:center}.knowledge-tools input{max-width:440px;border-radius:99px}.knowledge-tools select{max-width:200px;border-radius:99px}.answer-box{white-space:pre-wrap;background:var(--mist);padding:20px;border-radius:16px;margin-top:20px}.channel-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:24px}.channel-grid .card{display:flex;flex-direction:column;align-items:flex-start;min-height:245px}.channel-icon{font-size:24px}.channel-grid .channel-icon{height:48px;width:48px;border-radius:50%;display:grid;place-items:center;background:var(--mist)}.channel-grid h3{margin:18px 0 10px}.channel-grid p{margin-top:16px}.channel-grid textarea,.channel-grid label{width:100%}.channel-grid textarea{font-size:12px;margin-bottom:18px}.channel-grid .text-button{margin-top:16px}.settings-row{display:flex;justify-content:space-between;gap:15px;border-bottom:1px solid var(--line);padding:16px 0;font-size:13px}.settings-row span{color:var(--grey)}.settings-row strong{text-align:right;overflow-wrap:anywhere}.toast{position:fixed;bottom:24px;left:50%;transform:translateX(-50%);max-width:calc(100vw - 32px);border-radius:99px;padding:15px 24px;background:var(--dark);color:#fff;box-shadow:0 8px 32px #0002;z-index:999}.toast.bad{background:#932127}.alert{padding:13px 16px;border-radius:14px;margin:16px 0}.alert.error{background:#ffe5e7;color:#91242c}.alert.ok{background:#e2f4e9;color:#207a47}
/* Inbox: a compact rail and full-height columns, with a stable composer DOM. */
.admin-body.is-inbox .layout{grid-template-columns:72px minmax(0,1fr)}.is-inbox .sidebar{padding:20px 10px}.is-inbox .s-brand{padding:0 6px 28px}.is-inbox .s-brand>.brand-mark{display:grid}.is-inbox .s-brand .wordmark,.is-inbox .sidebar nav button span,.is-inbox .org-summary,.is-inbox .side-bottom #logout{display:none}.is-inbox .sidebar nav button{justify-content:center;padding:13px;min-height:48px;border-radius:13px}.is-inbox .sidebar nav button[data-page=knowledge]{margin:0;border:0}.is-inbox .sidebar nav button[data-page=knowledge] .icon{width:20px}.is-inbox .topbar{padding:0 25px}.inbox-content{max-width:none;padding:0}.inbox-toolbar{display:none}.inbox-layout{display:grid;grid-template-columns:210px 300px minmax(340px,1fr) 235px;height:calc(100dvh - 74px);min-height:560px;overflow:hidden}.inbox-filters{padding:26px 18px;border-right:1px solid var(--line)}.inbox-filters h3{font:400 29px/1.15 Anton;text-transform:uppercase;margin:0 0 24px}.queue-filter{display:flex;align-items:center;justify-content:space-between;gap:8px;width:100%;border:0;border-radius:99px;background:none;padding:12px 14px;margin:5px 0;text-align:left;color:var(--grey);font-size:12px}.queue-filter b{border-radius:99px;background:var(--mist);padding:1px 7px;font-size:11px}.queue-filter[data-filter=waiting_human] b{background:var(--red);color:white}.queue-filter.active{background:var(--dark);color:#fff;font-weight:700}.queue-filter.active b{background:#fff;color:var(--dark)}.inbox-filters label{font-size:10px;color:var(--grey);letter-spacing:.04em;margin:32px 0 16px}.inbox-filters select{font-size:11px;letter-spacing:0;padding:10px}.inbox-filters>.muted{font-size:11px;margin-top:24px}.channel-caption{display:flex;align-items:center;gap:8px;font-size:12px}.online-dot{width:8px;height:8px;flex-shrink:0;background:#53c98a;border-radius:50%}.sync-state{display:block;font-size:10px;color:var(--grey);margin-top:22px}.inbox-list{border-right:1px solid var(--line);overflow:auto;min-width:0}.inbox-search{padding:20px 16px;border-bottom:1px solid var(--line)}.inbox-search label{position:absolute;width:1px;height:1px;overflow:hidden;clip-path:inset(50%)}.inbox-search input{border-radius:99px;font-size:12px;padding:12px 16px}.conversation-row{width:100%;display:flex;gap:12px;align-items:flex-start;border:0;border-bottom:1px solid var(--line);background:white;padding:20px 16px;text-align:left}.conversation-row:hover{background:#f8f9f8}.conversation-row.selected{background:var(--mist);box-shadow:inset 3px 0 var(--red)}.conversation-copy{display:flex;flex-direction:column;gap:5px;min-width:0;flex:1}.conversation-copy strong{font-size:13px}.conversation-copy>small{font-size:11px;color:var(--grey)}.message-preview{white-space:nowrap;text-overflow:ellipsis;overflow:hidden;font-size:12px;color:var(--grey);margin:7px 0}.row-meta{display:flex;align-items:center;justify-content:space-between;gap:6px;flex-wrap:wrap}.row-meta .status{font-size:10px;padding:4px 7px}.row-meta time{font-size:9px;color:var(--grey)}.inbox-detail{display:flex;flex-direction:column;min-width:0;min-height:0;position:relative}.detail-head{display:flex;gap:10px;align-items:center;padding:19px 20px;border-bottom:1px solid var(--line);min-height:82px}.detail-title{flex:1;min-width:0}.detail-head h3{font-size:15px;margin:0 0 5px}.detail-head small{color:var(--grey);font-size:10px}.detail-head .button{min-height:34px;padding:8px 13px;font-size:11px;background:var(--dark);color:#fff;white-space:nowrap}.conversation-control{display:flex;align-items:center;gap:12px;padding:12px 20px;background:var(--mist);font-size:11px}.conversation-control>span{flex:1;line-height:1.5;color:var(--grey)}.conversation-control select{font-size:10px;padding:7px 9px;max-width:139px;border-radius:99px;background:white}.chat-scroll{flex:1;min-height:100px;overflow:auto;padding:26px 22px;display:flex;flex-direction:column;gap:20px}.msg{padding:13px 16px;border-radius:18px 18px 4px 18px;max-width:89%;align-self:flex-end;background:var(--mist);overflow-wrap:anywhere}.msg.visitor{align-self:flex-start;border-radius:18px 18px 18px 4px;background:var(--mist)}.msg.human{background:var(--dark);color:white}.msg small{display:flex;justify-content:space-between;gap:12px;font-size:9px;color:var(--grey)}.msg.human small{color:#b8c0ba}.msg p{white-space:pre-wrap;font-size:13px;line-height:1.65;margin:6px 0 0}.history-start{text-align:center;font-size:11px;color:var(--grey)}.message-compose{padding:18px 20px;border-top:1px solid var(--line);background:white}.compose-top,.compose-bottom{display:flex;align-items:center;justify-content:space-between;gap:12px}.compose-top{margin-bottom:12px}.compose-top label{font-size:12px;margin:0}.compose-top span{font-size:9px;color:var(--grey)}.message-compose textarea{min-height:92px;max-height:190px;resize:vertical;border-radius:16px;padding:14px;font-size:13px}.compose-bottom{margin-top:12px}.compose-bottom>span{font-size:10px;color:var(--grey);max-width:60%}.compose-bottom .button{font-size:12px;min-height:38px;padding:9px 20px}.new-messages{position:absolute;bottom:220px;align-self:center;border:1px solid var(--line);background:white;color:var(--red);border-radius:99px;padding:8px 15px;box-shadow:0 3px 16px #0001;font-size:11px}.mobile-back{display:none}.contact-panel{padding:27px 20px;border-left:1px solid var(--line);overflow:auto}.contact-panel>h3{font-size:14px;margin:0 0 22px}.contact-card{background:var(--mist);padding:20px 14px;border-radius:20px;text-align:center;margin-bottom:28px}.contact-card .contact-avatar{margin:0 auto 12px;width:48px;height:48px}.contact-card strong{display:block;font-size:15px;overflow-wrap:anywhere}.contact-card small{color:var(--grey)}.contact-panel dl{margin:0}.contact-panel dt{font-size:11px;color:var(--grey);margin-top:20px}.contact-panel dd{font-size:12px;font-weight:600;margin:6px 0 0;overflow-wrap:anywhere}.contact-panel .muted{font-size:11px;border-top:1px solid var(--line);padding-top:20px;margin-top:25px}
/* Login and installation. */
.login-shell{display:grid;grid-template-columns:1.06fr 1fr;min-height:100dvh}.login-left{padding:48px 9%;background:var(--dark);color:white;display:flex;flex-direction:column}.login-left .wordmark{margin-bottom:auto}.login-pitch{padding:65px 0}.login-left h1{font-size:clamp(46px,4.7vw,72px);line-height:1.08;margin:0 0 25px;text-transform:uppercase}.login-left h1 em{color:var(--red);font-style:normal}.login-left p{max-width:440px;color:#aeb6b0;font-size:16px}.login-features{display:grid;gap:19px;margin-top:30px}.login-features>div{display:flex;align-items:center;gap:13px;font-size:13px}.login-features .feature-icon{display:grid;place-items:center;background:#292d29;width:38px;height:38px;border-radius:50%;flex-shrink:0}.login-left footer{margin-top:auto;color:#8d968f;font-size:11px}.login-right{display:grid;place-items:center;padding:45px}.login-card{width:min(415px,100%)}.login-card h2{font-size:60px;text-transform:uppercase;margin-bottom:16px}.login-card>p{margin-bottom:30px}.login-card input{min-height:52px}.login-card .button{min-height:52px}.login-hint{background:var(--mist);padding:20px;border-radius:18px;margin-top:30px;font-size:12px;color:var(--grey)}.login-hint b{display:block;color:var(--ink);margin-bottom:5px}.setup-body{background:var(--mist)}.setup-wrapper{max-width:780px;margin:auto;padding:40px 20px}.setup-brand{display:flex;gap:12px;align-items:center;margin-bottom:25px}.setup-brand strong{font:400 30px Anton}.setup-brand small{display:block;font:11px 'DM Sans';color:var(--grey)}.setup-card{background:#fff;border:1px solid var(--line);border-radius:24px;padding:38px}.setup-card h1{font-size:38px}.setup-card h2{font:700 18px 'DM Sans';border-bottom:1px solid var(--line);padding-bottom:12px;margin-top:30px}.setup-card h2 span{margin-left:10px}.preflight{background:var(--mist);border-radius:16px;padding:20px;margin:22px 0}.preflight strong{display:block;margin-bottom:10px}.check{display:block;font-size:12px;color:#207a47;padding:3px 0}.check.failed{color:#b22831}.checkbox{flex-direction:row;font-size:12px;font-weight:400}.checkbox input{width:auto}.setup-buttons{display:flex;justify-content:flex-end;gap:12px}.setup-foot{text-align:center;color:var(--grey);font-size:11px;margin-top:20px}
/* Embedded conversation matches the reference widget. */
.widget-body{background:white;height:100dvh}.widget-app{height:100dvh;display:flex;flex-direction:column;overflow:hidden}.widget-header{background:var(--dark);color:#fff;padding:20px;display:flex;align-items:center;gap:12px}.widget-logo{background:var(--red);border-radius:50%;height:40px;width:40px;display:grid;place-items:center;font-size:23px}.widget-header>div{flex:1}.widget-header b{display:block;font-size:15px}.widget-header small{display:block;color:#abb4ae;font-size:11px;margin-top:4px}.widget-messages{display:flex;flex-direction:column;gap:15px;overflow:auto;min-height:0;flex:1;padding:24px 18px;background:#fff}.bubble{align-self:flex-start;max-width:90%;white-space:pre-wrap;overflow-wrap:anywhere;background:var(--mist);padding:13px 16px;border-radius:20px 20px 20px 4px;font-size:13px;line-height:1.65}.bubble small{display:block;font-size:9px;color:var(--grey);margin-bottom:5px}.bubble.visitor{align-self:flex-end;color:#fff;background:var(--dark);border-radius:20px 20px 4px 20px}.bubble.visitor small{color:#aeb8b1}.bubble.human{background:white;border:1px solid var(--line)}.quick-questions{display:flex;flex-wrap:wrap;gap:7px;padding:10px 16px}.quick-questions button{background:white;border:1px solid var(--line);border-radius:99px;padding:9px 12px;font-size:11px;font-weight:650}.quick-questions button:hover{border-color:var(--dark)}.widget-status{font-size:10px;color:var(--grey);padding:4px 14px 10px;text-align:center}.widget-form{display:flex;align-items:flex-end;gap:9px;padding:14px;border-top:1px solid var(--line)}.widget-form textarea{border:0;background:var(--mist);border-radius:24px;resize:none;flex:1;font-size:13px;padding:13px 16px;min-height:46px}.widget-form button{border:0;border-radius:50%;width:44px;height:44px;background:var(--red);color:#fff;flex-shrink:0;font-size:20px}.widget-footer{font-size:9px;text-align:center;color:var(--grey);padding:0 0 12px}.widget-footer b{color:var(--red)}.widget-app>#newConversation{align-self:center;margin-bottom:10px}
@media(min-width:1650px){.inbox-layout{grid-template-columns:230px 360px minmax(360px,1fr) 260px}}
@media(max-width:1390px){.contact-panel{display:none}.inbox-layout{grid-template-columns:190px 300px minmax(300px,1fr)}.layout{grid-template-columns:230px minmax(0,1fr)}.content{padding:30px}.topbar{padding:0 30px}.overview-intro h2{font-size:48px}}
@media(max-width:1100px){.layout{grid-template-columns:206px minmax(0,1fr)}.sidebar{padding-left:10px;padding-right:10px}.sidebar nav button{font-size:12px}.s-brand{padding-left:10px}.wordmark b{font-size:29px}.wordmark small{font-size:10px}.content{padding:26px}.topbar{padding:0 26px}.top-actions select{max-width:190px}.account-copy{display:none}.stats{grid-template-columns:repeat(2,minmax(0,1fr))}.two-cards,.columns{grid-template-columns:1fr}.knowledge-columns{grid-template-columns:minmax(0,1.4fr) minmax(270px,1fr)}.overview-intro{align-items:flex-start}.overview-intro>.button{display:none}.welcome-banner{padding:23px}.welcome-banner .button{font-size:12px}.inbox-layout{grid-template-columns:165px 255px minmax(280px,1fr)}.inbox-filters{padding:24px 12px}.inbox-filters h3{font-size:26px}.detail-head,.message-compose{padding:16px}.conversation-control{padding:10px 16px}.conversation-control select{max-width:120px}.msg{max-width:95%}.chat-scroll{padding:20px 16px}.login-left{padding:40px}.login-left h1{font-size:50px}.login-right{padding:35px}}
@media(max-width:900px){.inbox-layout{grid-template-columns:260px minmax(0,1fr);grid-template-rows:auto minmax(0,1fr)}.inbox-filters{grid-column:1/-1;padding:8px 16px;border-bottom:1px solid var(--line);overflow:auto}.inbox-filters h3,.inbox-filters label,.inbox-filters>.muted,.inbox-filters .channel-caption,.inbox-filters .sync-state{display:none}#queueFilters{display:flex;gap:5px;width:max-content}.queue-filter{width:auto;white-space:nowrap;padding:8px 12px;margin:0;gap:9px}.channel-grid,.knowledge-columns{grid-template-columns:1fr}.welcome-banner{flex-wrap:wrap}.welcome-banner .button{margin-left:70px}.page-intro h2{font-size:40px}}
@media(max-width:700px){.layout,.admin-body.is-inbox .layout{display:block}.sidebar,.is-inbox .sidebar{height:auto;position:static;padding:16px}.s-brand,.is-inbox .s-brand{padding:0 0 17px}.s-brand .wordmark,.is-inbox .s-brand .wordmark{display:flex}.s-brand>.brand-mark,.is-inbox .s-brand>.brand-mark{display:none}.sidebar nav{display:flex;overflow-x:auto;gap:5px;padding-bottom:2px}.sidebar nav button,.is-inbox .sidebar nav button{flex-shrink:0;min-height:38px;padding:9px 12px;font-size:11px;gap:7px;border-radius:12px}.sidebar nav button span,.is-inbox .sidebar nav button span{display:inline}.sidebar nav button[data-page=knowledge]{margin:0;border:0}.sidebar nav .icon{width:17px;height:17px}.side-bottom{position:absolute;top:22px;right:18px;padding:0}.org-summary{display:none}.side-bottom #logout,.is-inbox .side-bottom #logout{display:block;margin:0;padding:0;font-size:11px}.topbar,.is-inbox .topbar{height:65px;padding:0 16px;gap:10px}.org-label{font-size:11px;padding:8px 11px;max-width:210px}.org-label span{overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.org-label .icon{width:16px}.top-actions{gap:8px}.top-actions select{max-width:160px;font-size:10px;padding:9px}.avatar{width:32px;height:32px;font-size:10px}.topbar:has(#orgSwitcher:not([hidden])) .org-label{display:none}.content{padding:26px 18px}.page-intro{margin-bottom:24px}.page-intro h2,.overview-intro h2{font-size:39px}.page-intro p{font-size:13px}.page-intro .eyebrow{font-size:11px}.stats{gap:12px}.stat{padding:20px;border-radius:20px}.stat b{font-size:42px}.stat span{font-size:12px}.stat small{font-size:10px}.welcome-banner{gap:14px;padding:22px;border-radius:22px}.queue-orb{width:36px;height:36px}.welcome-banner h3{font-size:15px}.welcome-banner p{font-size:11px}.welcome-banner .button{margin-left:50px;padding:9px 16px;min-height:36px}.card{padding:22px;border-radius:22px}.two-cards,.columns,.channel-grid,.form-grid,.grid-2{grid-template-columns:minmax(0,1fr)}.two-cards,.columns{gap:18px}.card h3{font-size:17px}.mini-row .status{font-size:9px}.knowledge-tools{flex-wrap:wrap}.knowledge-tools select{max-width:none}.faq-title{flex-wrap:wrap}.settings-row{font-size:12px}.settings-row strong{max-width:60%}.inbox-content{padding:0}.inbox-layout{grid-template-columns:minmax(0,1fr);height:calc(100dvh - 181px);min-height:530px}.inbox-list{border:0;min-height:0}.inbox-detail{display:none}.inbox-layout.has-selection .inbox-list{display:none}.inbox-layout.has-selection .inbox-detail{display:flex}.mobile-back{display:block;font-size:10px;flex-basis:100%}.detail-head{flex-wrap:wrap;gap:8px;padding:12px 16px;min-height:83px}.detail-head .button{font-size:10px}.detail-head h3{font-size:13px}.detail-head .contact-avatar{height:32px;width:32px;flex-basis:32px}.conversation-control{padding:10px 16px;font-size:10px}.conversation-control select{max-width:135px}.chat-scroll{min-height:75px;padding:20px 16px}.message-compose{padding:12px 16px}.message-compose textarea{min-height:65px;font-size:12px}.compose-top span{font-size:8px}.compose-bottom .button{font-size:11px}.msg p{font-size:12px}.msg small{font-size:8px}.inbox-filters{padding:9px 12px}.queue-filter{font-size:10px;padding:7px 11px}.login-shell{grid-template-columns:1fr}.login-left{padding:30px}.login-pitch{padding:30px 0 0}.login-left h1{font-size:42px;margin-bottom:15px}.login-left p{font-size:13px}.login-features,.login-left footer{display:none}.login-right{padding:35px 25px 45px}.login-card h2{font-size:46px}.setup-wrapper{padding:25px 15px}.setup-card{padding:25px 20px}.setup-card h1{font-size:32px}.setup-buttons{flex-direction:column}}
@media(prefers-reduced-motion:reduce){*{scroll-behavior:auto!important;transition:none!important}}

@media(min-width:701px){.is-inbox .side-bottom #logout{display:block;font-size:0;margin:0 auto;padding:10px}.is-inbox .side-bottom #logout:before{content:'↪';font-size:24px}}
.sidebar,.chat-scroll,.inbox-list{scrollbar-width:thin;scrollbar-color:#c5cbc7 transparent}
@media(max-width:700px){.sidebar nav,.inbox-filters{scrollbar-width:none}.sidebar nav::-webkit-scrollbar,.inbox-filters::-webkit-scrollbar{display:none}}